94. How Vibe Coding Cut a 4-Hour Task Down to 10 Minutes | UnHacked Ep. 94

Bryan Lachapelle (00:00) face the screen. Joshua Holloway (00:00) Mm-hmm. Justin Shelley (00:10) I think we need to come up with like a group dance so that when the music's playing that we all have some little head bop going on or something. I don't know. Yeah. I mean, it it's recent audience, because you don't know the behind the scenes stuff, that we actually get to listen to the introduction music before we start recording. I usually would go add that post recording. ⁓ and then also the feedback is I don't know, podcasts aren't really doing intro music anymore, if you've noticed that. Joshua Holloway (00:14) We were just like like bebop and rock. Justin Shelley (00:37) But I can't let go of I'm old fashioned. It's not going anywhere, so don't get your hopes up. anyways, guys, welcome. Mario Zaki | Mazteck (00:41) Right when we added it, everybody else is getting rid of it. Justin Shelley (00:45) I I base no, we've had it all along. You guys just didn't get to listen because you guys never go back and listen to your own content. ⁓ which is really weird. god, I maybe I'm vain, I don't know, but I love to go back and listen to it. Well, okay. ⁓ we're just talking about shit that doesn't matter, but ⁓ you will get better if you go listen to it. You're gonna pick up on all your little touching your face and ums and ⁓ and all that shit. Exactly. Mario Zaki | Mazteck (00:50) ⁓ Bryan Lachapelle (00:52) I don't want to see myself. Joshua Holloway (00:54) Or hear yourself, right? Bryan Lachapelle (00:58) No, no thank you. I don't touch my face at all. Justin Shelley (01:16) See, I just did ⁓ I listened when I listened to it, I'm just like, God damn I gotta quit doing that. But I don't. Okay. Joshua Holloway (01:20) You should program an AI to go back through and remove all the ums for everybody. Justin Shelley (01:24) this platform actually does have that feature. It just doesn't work very well. They're getting better though. and we're on Mario Zaki | Mazteck (01:29) Yeah, but but our forty Bryan Lachapelle (01:30) code something to replace it. Mario Zaki | Mazteck (01:31) minute podcast will go down to like three minutes. Justin Shelley (01:34) twenty. I know. Half of it is just just the good stuff. Joshua Holloway (01:36) Hey, but it would be the most insightful three minutes of your in any listener's lives, right? So much information in a short period of time. Bryan Lachapelle (01:43) Let me summarize it all. Security, security, security, goodbye. Justin Shelley (01:47) Pretty much, pretty much. Mario Zaki | Mazteck (01:48) Russian hackers. Joshua Holloway (01:49) Don't do yeah, don't do A by AI by yourself. Justin Shelley (01:50) Russian hackers. Yeah. All right, guys, let's get started with episode ninety-four of Unhacked. we are kicking off our vibe coding segment. Now I was working with a tech support for a another product that ⁓ one of my clients uses, and somehow the subject of vibe coding came up. my god, he was not a fan. Bryan Lachapelle (01:50) Yep. Yep. ⁓ Justin Shelley (02:17) ⁓ and I kept it quiet that I am. But we are gonna dig in today and it this conversation. So I'm gonna state it for the audience because we've already had it internally here. This is not a how-to on vibe coding. It's not. If you guys want to do your own vibe coding, that is fine. We will set up an environment and we will teach you. Reach out, go to unhackmybusiness.com, fill out the little contact form. We will help you do that. That's not the point of the show. What we are talking about today and for the next three weeks after today is Very specific examples of what can be done with vibe coding, what the problem is beforehand, what the outcome is once you've got it ⁓ developed and in production. And then finally, what is the monetary value of this? What is the ROI? We've made the claim all along from 10x to 50x. That is what we can, you know, take a function of your business. We can automate it, and we can we can increase your output by somewhere between 10 and 50x. Now, when I made that claim, I thought I was gonna have to work my ass off to defend it. I believed it, but with a little grain of salt. You know, I'm like, maybe, maybe. ⁓ but my god, every time it comes in in that range, every single time. So ⁓ I'm pleasantly surprised with that outcome while I rat on myself for maybe not being a true believer in all that bullshit I said at the beginning. But here we are. ⁓ so with that long-winded episode introduction. Let's go around the room real quick. Tell everybody who you are, what you do and who you do it for. I usually go first. I'm not doing that today. I'm gonna go to Mario first, then Brian, then Josh Dennell. Mario Zaki | Mazteck (03:54) Yeah, Mario Zacki CEO of Mastec IT, located in New Jersey. ⁓ been in business for twenty two years, helping small to medium sized businesses ⁓ you know, go through their IT, make sure that they're secure. And we specialize in helping business owners sleep better at night, knowing that their businesses will be there the next morning from all those different types of hackers, you know, Russia, China, even USN, AI. Justin Shelley (03:55) Mario, that's you. Go. Mario. Equal opportunity hackers. Mario Zaki | Mazteck (04:27) Yeah. Bryan Lachapelle (04:30) ⁓ My name is Brian Lashbro with B4 Networks and I help business owners remove the headaches and frustration that come with dealing with technology, which includes cybersecurity and now AI. Justin Shelley (04:42) Josh, Josh. Joshua Holloway (04:43) Awesome. I'm Joshua Holloway, the CEO for 70i Technologies out of the Sacramento region with an office in Reno. But we operate coast to coast. ⁓ we primarily focused MSP on companies that have compliances or have to work around compliances and now how you use AI in a compliance world. So we're we're helping those companies figure out what they need to do to stay compliant, but not have to turn off all the machines and they can just keep working and make money. So that's what we're here for and that's what we're Justin Shelley (05:12) Beautiful. And last, maybe least, I don't know. I'm Justin Shelley, CEO of Phoenix IT Advisors. We work with our clients throughout Texas, Utah, and Nevada primarily. And we help you use technology, aka AI. I think I did that last time. It's a lot of letters. ⁓ to make more money. And we're proving it finally. So I love it. I love this series. And then, of course, we want to help you keep that money from the likes of the hackers, the government, and the attorneys, because they all want to come and take it from you. we have transitioned, as I said. We started off with how to set up an AI platform securely so that you can just chat with it and not have to worry too much about your data bleeding out into the wherever. Where does AI live? It's all just math. I don't know. ⁓ then we moved into integrations, giving your AI a little bit more context. And now we've already kind of started bleeding into vibe coding. Mario, you talked about some stuff last week, which was pretty cool. I've I'm doing some marketing around this and setting up some a landing page for our AI services. And I gave it our transcripts from the last few episodes. And I'm just like, pull out all the cool case studies. Mario, you won, hands down. AI loved your case study from last week. So ⁓ without too much ado here, we're going to, I'm gonna pass the torch back to you, Mario, because I want you to. Joshua Holloway (06:33) No. Justin Shelley (06:39) You know, we we did it maybe even in reverse order where you talked about the problem, what you did about it, the outcome. ⁓ you know, basically gave yourself an extra eighty thousand dollars a year worth of top line revenue opportunity. I mean, I know it's the it's a little bit of fuzzy math because you don't have eighty thousand dollars in your bank account that you didn't, but you can deliver it because you freed up that much labor. right. What we didn't do. Mario Zaki | Mazteck (07:04) Yeah, and and that's throughout the different systems, yeah. Justin Shelley (07:08) Yeah, and so that's what I want to talk about today. What we didn't do is kind of go through and and walk us through that process. ⁓ we wanna make it not super technical, but definitely show us a little bit behind the scenes of how that works, if you don't mind. Mario Zaki | Mazteck (07:22) Yeah. I mean, originally the whole point of this is to really and and we've talked about it before, is to kind of identify something that ⁓ either you or somebody in your company is, you know, doing that you know you can automate that would help, you know, facilitate time the you know and be able to kind of not only facilitate time spent on it, but also minimize or prevent you know mistakes. You know, not that AI is perfect, but once you have everything kind of configured, you know, chances are it's gonna do it repeat repeatedly and do it correctly. Correct? So one of the many things that we have been putting together ⁓ and that I talked about last week is ⁓ on average an onboarding or an offboarding you know an Employee or sorry, a customer will fill out a form on our website, hit submit, they will f you know, send it to us, we get it in a form of a ticket. The technician then goes into ⁓ the Microsoft platform, you know, enters the information for like an onboarding, you know, all the the the username and email address. If the license is not, if they don't have an available license, they have to go and purchase the license, then come back to Microsoft. and ⁓ go ahead and ⁓ apply that license and then you know and so on. So yeah, and it is, it's an exhausting process. So let me go ahead and share my screen and and I'll show you kind of like ⁓ an overview of what we ended up ⁓ putting together. So Bryan Lachapelle (08:56) You're exhausting me already. Joshua Holloway (08:59) Mm-hmm. Justin Shelley (09:16) While you open that up, I have to point out also what AI loved about our last episodes. The ⁓ idea of putting my blood pressure monitor up on the screen while we record. But you'll notice that I'm like more zen today. I made you guys go first. I brought my energy down because my doctor told me to. Doctor being Josh slash AI. Anyways. All right, Mario. Yeah, exactly. Joshua Holloway (09:26) Thank you. Mario Zaki | Mazteck (09:27) Yeah. Doctor G P T Bryan Lachapelle (09:33) you Joshua Holloway (09:38) Hey, no matter what, I still think we should do it. Justin Shelley (09:41) Listen, I might I might have to vibe code that. Mario Zaki | Mazteck (09:44) So we put together a ⁓ what we're calling the mastec dot vip portal. ⁓ and there are about five different applications on here. The one that I was specifically talking about was the onboarding offboarding platform. ⁓ a customer will log in, they'll use their three sixty-five single sign on credentials because we're pulling everything right from Microsoft three sixty five. They'll have an option to onboard or offboard either a Or an employee. So I'll go ahead and click on onboard. And look again, they can select an employee onboarding or a computer onboarding. It will automatically go out and reach and connect to right to their Microsoft 365 tenant. Usually it'll take about you know 15 to 20 seconds. They fill out the date. I'm not gonna go through the whole thing, but they fill out the date. You know, if you have several different domains, you know, you can select which domain, ⁓ the email address, fill out more information on their ⁓ new employee. You know, if you want to set like who their manager is, if you want to copy settings from an existing employee, ⁓ that you can do that. You know, you'll you'll have the ability to select from any ⁓ existing employee. And this information is actually being pulled live from Microsoft three sixty five. Excuse me. And then it will show you all your licenses. So it will show you what's available, what's not available. If something is not available, it'll give you the option to go ahead and purchase a new license. ⁓ any additional software that you can you want to do, you can type in your own notes. And then it will automatically, again, since it integrated with Microsoft, it will select all the different SharePoint ⁓ sites. that it has access to so we can connect to you know let's ⁓ just pick Mastic, the different distribution sites. So we can make them into the sales and then whatever ⁓ shared mailboxes that we may have in place that we have a scheduling mailbox, give full access or read only. ⁓ the computer, you know, if they want a laptop or a computer, how many monitors they want. Obviously some of this stuff will have to be done, you know, with the technician. Select a laptop, you know, docking station, wireless keyboard, mouse, you know, any custom questions, some disclaimers that they have to check off, and they hit submit. Once they hit submit, this still opens up a ticket with my guys. My guys review everything as as you know as entered. And when with one click of a button down here, they can actually approve it. It will go through, set up the user, set up purchase the license is if it wasn't available, ⁓ provision everything and even give the person submitting the onboarding form a the Microsoft temporary password. It will also get emailed to them inside the ticket. Technicians will have access to it and they can ⁓ start provisioning like the desktop or anything like that. So this process, like I said, ⁓ would normally can take up to at least forty five minutes, you know, with purchasing the license, getting the information. And a lot of it sometimes we would end up playing like email tennis where we end up asking them that them a question because they forgot to submit it. ⁓ or, you know, then they come back and sometimes it can take like a few days to go back and forth. ⁓ now we can enter everything in here and it in whatever we could automate will automate. Otherwise it gets available to the technicians or Justin Shelley (13:39) Well, and before you move on, because I see you I'm I see you moving on, ⁓ that email where they get the the temporary password. You're talking about the the ping pong that goes on afterwards, it's always that one. Wait, what was my password? I gave it to you. That one's not working. It's this. I already tried that. wait, now it's working just fine. You know, it's just like back and forth and back and forth. So I love that. And then I also I want to point out that you had you captured billing increases there, which is phenomenal. And I hope it automatically ties into your billing system. Mario Zaki | Mazteck (13:49) Yeah. Yeah. Justin Shelley (14:09) as well as them agreeing to, you know, that this adding this resource, it this this user, this computer to your ⁓ service agreement is going to increase their billing. ⁓ I hope that's automated too. But I love that ⁓ you're you're getting away from all of the the things that normally get missed with an MSP. ⁓ I I Mario Zaki | Mazteck (14:27) Yes. Yeah. And then on the back end it the in you're absolutely right. The invoices automatically it checks to see how many licenses they're using and it adjusts the their invoices monthly. You know, if they have ten and they want to to eleven, then invoice changes to eleven. Justin Shelley (14:40) Right. I love that. Yeah. Beautiful. Beautiful stuff. Bryan Lachapelle (14:49) Did we cover how much time this saves on average? Okay. Mario Zaki | Mazteck (14:49) Yeah. ⁓ Joshua Holloway (14:50) Yeah. Justin Shelley (14:53) We did last week. It was it's forty five minutes. So it it Mario Zaki | Mazteck (14:56) So Justin Shelley (14:56) it took forty five minutes of onboarding time down to like s five. Mario Zaki | Mazteck (15:01) Yeah, like three to five minutes really. And and not only that, it it also prevents some mistakes from happening. Like like you said, Justin, like a technician may accidentally put in the wrong password or put it, you know, something it doesn't work. It it it i if the technician forgot to put the password into the ticket or forgot to make it a temporary password and they made it like welcome twenty twenty-six, but they didn't set it to on to change after first login. Joshua Holloway (15:04) Yeah, but Mario Zaki | Mazteck (15:31) It's those are mistakes that this platform is really you know, the whole point is that it prevents any any mistakes. Justin Shelley (15:38) Welcome twenty twenty six. Maztech Bryan Lachapelle (15:41) Fast tech default password. Welcome 2026. Joshua Holloway (15:41) Yeah, hold on. Hold on to that one. Yeah. Take note. No more. Mario Zaki | Mazteck (15:50) And then same thing with the offboarding. You can offboard an employee. You can offboard a computer. And this is really fun because you could actually select a comp ⁓ an employee. You could convert it. You and this is some of the things that people filling out the form tend to sometimes forget. They forget to say, yeah, I want to make it a shared mailbox. Or any of this stuff. They literally can check it off and then And then the later on they'll come back and after the tickle's closed, they're like, can you set up a forwarding? can you set up an out of office message? They can go ahead and do that right right then and there. And then even if they're Bryan Lachapelle (16:27) Mario, will this actually have the meeting with the client and fire them on your behalf? This is, that's a, that's stressful part is actually doing the dismissal. Justin Shelley (16:32) Well I was gonna ask if it'll dispatch security. Mario Zaki | Mazteck (16:36) Yes. Justin Shelley (16:40) Mm. Mario Zaki | Mazteck (16:40) Yeah. ⁓ you we can actually select the computer. This will and again, all this stuff is approved by my technicians first. ⁓ the technicians can overwrite anything, ⁓ but they will again acknowledge all this stuff, and this once it's approved by the technicians will actually offboard the computer. It will remove all our software, all the security tools, ⁓ and give an option for the technicians before it removes the remote access to like, hey, have you confirmed everything? You know, so we did build in a couple ⁓ safeguards as well in here so that doesn't just do that. ⁓ but it does save a lot of time. You know, it it it saves again, you know, forty five minutes, you know, can now be dropped down to like five minutes and prevent mistakes from happening. Because the mistakes are usually the the stuff that causes more costs more time. You know, going back and forth and and stuff like that. Joshua Holloway (17:41) Now Mario, let's be let's be clear on this. Is it forty-five minutes of your text time that you're saving? Cause you you're I don't think you've hit on the time savings or the customer service experience for the client themselves. Mario Zaki | Mazteck (17:48) Yes. Yeah, and it it's very hard to measure that, you know, ⁓ yeah, but we have had a couple beta testers and they love it. They love the the fact that they can easily do that. They f they love that they can get the password right then and there. ⁓ they they love that that we are using, you know, AI to kind of give them a better experience. You know, and I I know I don't want to take up too much screen time. ⁓ this is just one of many things that we we put together. ⁓ we actually built we built a different platform. ⁓ this one is internally. ⁓ we've built like a proposals platform, a commissions platform, ⁓ a mastec drive platform so we can actually transfer Joshua Holloway (18:37) you just made it worth it. Mario Zaki | Mazteck (18:50) ⁓ it's a it's a program that gets installed on your computer that you can actually transfer, you know, files from like SharePoint to Dropbox very easily. ⁓ you know, and or you could actually map additional things like ⁓ I don't know if anybody knows Wasabi, but it gives you the ability to map to actually have a map drive onto your Wasabi account so that you can treat it like a SharePoint. but the proposals platform, this is the one that we talked about before. My my guy, my sales guy, he would you know, for some complicated ⁓ proposals, it you know, it would take him about three, four hours sometimes to put together a re a proposal. You I built this platform. ⁓ you can now enter all the customer information, even insert their logo. This is a a demo one Justin Shelley (19:22) Okay. Mario Zaki | Mazteck (19:47) You know, let's just go ahead and ⁓ pick ⁓ like this one. You know, we can pick their logo, we can put it up right on there. We'll go back to the demo one. ⁓ enter all their information. We could even insert the ⁓ statement of work if we want to. ⁓ we can ins insert the master service agreement. ⁓ we can add items onto the proposals, say they don't have ⁓ a server we can remove it or say, ⁓ shoot, no, let's go ahead and add, you know, the server. Pretty much now all he has to do is select what they have, enter it, can put in the quantity, you know, ⁓ the price, ⁓ and all these items. I should have probably showed that before. All these items are all, you know, we can put in different upfront costs like you know if they want monitors, the the onboarding and setup, the firewall, if they getting a new server, phones, all these items can be predefined. some a la carte items that we you know w and this is where sometimes it would get fishy with my with my guy because we had a template and when somebody wants to go ahead and add different things, he would have to add an a line item to our template. And sometimes it would throw off the entire ⁓ format of the document. And he would have to sit there and spend time, sometimes blow it up and start all over again. We now have stuff that we've predefined, the different services. ⁓ we can go in and say, ⁓ you know, certain things are included in any of the our three plans. So if I go back to proposals here, ⁓ we can go to ⁓ you know, say a workstation is thirty five and ⁓ let me ⁓ so say we want to include the the a comparison chart so that it's like standard, premium, or enterprise. So we can go ahead in here and it'll tell us like, okay, this is how much we're s charging for standard, this is how much we're charging for premium, this is how much we're charging for this, and this is the total quantity. It'll automatically s calculate everything. ⁓ And then even like the a la carte items. Sometimes like like for example, our phone system is included in our premium and enterprise. We can say, you know what, for this customer because or for this prospect, he's you know, he showed a lot of interest in say our password management, you know, even say he wants ⁓ say he just wants five password managers, and we're like, you know what, no problem, we'll go ahead and include it in all our plans. We can easily just go ahead and do that. And then it will automatically go through when it when we can when we export the system. And we'll we could export it as a PDF or a word. Sorry. ⁓ word or a PDF. It will automatically calculate everything. He no longer has to go through and calculate anything. ⁓ all he has to do is pretty much just put the quantities in, add the items, and he's done. So something like this that used to really take him, you know, three, four hours for complicated ones. A complicated there is no complicated now. It's just a matter of adding the item, the the quantity, and it's completely done. He can add the SOW and the MSA and all he has to do is send it out for an e-sign. Justin Shelley (23:25) Yeah. nice. Joshua Holloway (23:38) So you went from three to four hours down to five minutes? Mario Zaki | Mazteck (23:42) Yeah, f if for me I could do it in five minutes. For him I would say ten. Joshua Holloway (23:47) Okay, so usually you call it ten minutes, right? So that that helps cut down the cost for a new logo or a new business. You know, 'cause typically we all analyze how much does it cost to bring somebody in. And if we're spending four hours on a proposal versus ten minutes, I mean the net the net savings on that is is astronomical. You're you're talking probably a difference of like a hundred bucks just right off the bat, before you even factor in any burden or anything like that. Mario Zaki | Mazteck (24:10) Yeah, yeah, yeah. And not not to mention like I you know, he's very thorough. I I I I can't ⁓ you know, off the top of my head I could probably maybe think of one time or maybe two times where ⁓ we've put together a proposal and for some reason our math didn't add up correctly or something was miscalculated and we kind of like as a courtesy we have to kind of just take it on and and as is. This also eliminates a lot of mistakes. You know? Joshua Holloway (24:38) Mm-hmm. Bryan Lachapelle (24:41) of that, yeah. I can Mario Zaki | Mazteck (24:45) And w we've tested it. Bryan Lachapelle (24:45) confirm that happens to us too. Mario Zaki | Mazteck (24:47) Yeah. It happens. You know, it's i it it eliminates the the human aspect of mistakes. Joshua Holloway (24:48) There you Yeah, nobody wants to have that that conversation too, like, ⁓ hey, yeah, by the way, it's supposed to be thirty five, a computer, and I I accidentally put in, you know, twenty or something, you know. Mario Zaki | Mazteck (25:05) Yeah, exactly. Yeah. Justin Shelley (25:08) Well, I want to I want to take a second, I want to validate again my claim that I didn't believe in the first place. I mean I did, but didn't. ⁓ 10 to 50x because I'll I'll do the math. We'll take it, we'll say 10 minutes. If it was taking him four hours to do one proposal, he could now theoretically do six proposals per hour in four hours. It's 24 proposals in the time. 24x, right? Using this tool. What was the cost to develop it? Bryan Lachapelle (25:14) Yeah Joshua Holloway (25:14) Yeah. Bryan Lachapelle (25:30) 24x. Mario Zaki | Mazteck (25:38) Yeah, probably about ten dollars in tokens. Justin Shelley (25:43) Your time. How much was your time? Bryan Lachapelle (25:44) And your time and your time. Mario Zaki | Mazteck (25:45) And my time. My time, ⁓ I think I put this together in ⁓ tens of minutes. ⁓ that's Bryan Lachapelle (25:53) You Justin Shelley (25:53) Let's let's call it an hour. And let's say as the owner of an MSP, you ought to be worth a couple hundred bucks. Let's say five hundred bucks, Mario. Let's say it cost you five hundred dollars to develop this and you twenty four X to employees time. You know it it I mean this this clo Bryan Lachapelle (26:08) But more importantly, reduce the amount of frustration, reduce the amount of errors, able to make sure you have it out a lot faster to the prospect, because it's not just sales that you're worried about. Like you were sending this to everybody you tried to sell to, not just the people who actually sold, right? So you're sending out a bunch of proposals for every one you close, maybe you meet with five people, right? So it's a lot. That's a lot. Justin Shelley (26:24) Mm-hmm. Joshua Holloway (26:32) It probably paid for itself in one landed proposal, honestly. Mario Zaki | Mazteck (26:33) And I Bryan Lachapelle (26:35) Mm-hmm. Mm-hmm. Mario Zaki | Mazteck (26:35) Yeah. And the thing is, I I'm I remember the first time we talked about this, I mentioned and I'll mention again that's priceless, is because a lot of these proposals he'll do like after he's done with ⁓ like, you know, during the day when he's making calls and stuff like that. So he'll do this at like seven, eight, nine o'clock at night. And when my phone rings at nine o'clock at night and my wife is right next to me and she's like, my god, really? Justin Shelley (26:36) Easily. Mario Zaki | Mazteck (27:04) you you you're taking a support you know a a a call now for work and I'm sitting there trying to help him fix this template and stuff like that. The the aggravation and the nagging that I hear from the wife because he no longer has to call me at nine o'clock at night. That Bryan Lachapelle (27:19) I hope she doesn't listen to the show. Joshua Holloway (27:21) Hey man, you're gonna get in trouble, bro. Justin Shelley (27:22) ⁓ I'm I'm taking that clip and I'm putting it on social media and I'm tagging her in it. Joshua Holloway (27:29) I mean Mar Mario's walking a very thin rope 'cause ⁓ she she she doesn't like him taking a call at night and she doesn't like his AI girlfriend. Mario Zaki | Mazteck (27:38) yeah, she's she she's gonna kill me one day in my sleep. I I I just know it. Joshua Holloway (27:44) Yeah. Justin Shelley (27:44) But she doesn't she you don't even listen to this show, so I know she doesn't. And she should, but she's going to now. I'm she will now. She will now. What's her name again and what's her Mario Zaki | Mazteck (27:48) Well if you tag her, if you tag her. ⁓ and I ⁓ Joshua Holloway (27:53) Yeah. Yeah. Mario Zaki | Mazteck (27:59) Mary Jane. But but that it is priceless and it it's it it for me too that I don't have to like ⁓ you know stress that, you know, are we gonna have this proposal ready by the next day, you know, to present and stuff like that, you know? Justin Shelley (28:00) Okay, okay, good. Hey, I I know her too. ⁓ all right, guys, like the Yeah, yeah. So two things I want to say. Number one, Mary Jane aside, ⁓ this is like we have businesses. I don't know about you guys. I started the business because I wanted a better quality of life. I wanted control over my schedule. I wanted to be able to work whichever 80 hours a week I wanted to, as they say. ⁓ we all work a shit ton of hours, but I I wanted that control, that flexibility. And it does feel like these businesses become this like living, breathing. Eating monster that just sucks the life out of us. Right. So in a way you're you're claiming some of that back, which hopefully is what most entrepreneurs are looking for. And then shit, I do this all the time. I forgot my second point. But that's okay, 'cause I think I cut you off. I think you were gonna say something else. Okay. Mario Zaki | Mazteck (29:02) No, no, I ⁓ all I was saying is like the for me, the and and just like we've been talking, it we we've identified some pain points and some aggravation and errors that we've done along the way and we've automated it. You know, like my technician a couple times have said, ⁓ you're gonna end up replacing us soon and I'm like, No, you know, I'm not gonna I'm not planning on replacing anybody, but I wanna give you guys tools to help you succeed. I want to make your jobs easier and I want to eliminate the possible errors that happen along the way. You know, and you know Justin Shelley (29:37) Yeah. Yeah. Well, okay. So I remember what I was going to say. It's it's the time savings. And I don't know about you guys. ⁓ Mario, you've got somebody who does your proposals. I don't. I've been doing my own sales proposals for a long time and I hate them with a passion. Like I'll sit down in front of my computer, I've got the information I need. I'm like, God, here we go again. And then I'll just my ADD kicks in and I'm like, you know what? I think I need a Coke right now. ⁓ I'll do this later. And three days, four days can go by while I've got a prospect sitting there waiting for a proposal that I haven't put together yet because I dread it so much. Bryan Lachapelle (29:58) Hahaha. Justin Shelley (30:06) I put it off. Now that's a full confession. Nobody has to feel that way. Nobody has to agree with me. I'm an idiot. I get it. But this is a tool that can take that because we all have that work that we just loathe, right? For whatever reason, that's one of those things that I just loathe. And I'm never happy with the output. Now you can build it once. It's the same. It's instant. And and really, if we're being honest, you could sit down in that first sales meeting and you could fill that form out. And you could say check your inbox, you've got the signature or the you know the the PDF waiting. Also integrate it into whichever online signing platform you want to use and go ahead and approve the paperwork while we're sitting here. ⁓ let's go grab a coffee. You know, like you could take a a a five day process, sales process into five minutes. Mario Zaki | Mazteck (30:52) Yeah, and honestly, Justin, I we've actually have had a couple people tell us, you know, where they've wanted us to adjust something or even give the full proposal and they've gotten it within a few minutes. And they're like, Holy shit, that was fast. And we've told them, like, if you think our proposal process or our sales process is fast, you should check out our tech support. You know, it gives us a great it gives us a great way to really like pat ourselves on the back. And we've gone up against people ⁓ that have said Justin Shelley (31:05) Yeah. Joshua Holloway (31:06) Mm-hmm. Bryan Lachapelle (31:12) Hahaha Justin Shelley (31:12) Exactly. Exactly. Mario Zaki | Mazteck (31:22) You know, ⁓ we're still waiting on another proposal, you know, it's been a week. I'm not saying you. You know, I'm talking about somebody else, you know, like it's been a week we haven't heard back from But it shows a lot when you you're sending stuff like pretty much as they're requesting, you know. Justin Shelley (31:36) it is me, Mario. I mean I I I I'll own it. I put it out here, right? It is me. I'm the guy who has lost clients because I put in a proposal, you know, a day or two days later than my competitor who who took the sale from me. So I mean the Bryan Lachapelle (31:49) Mm-hmm. And that's happening to all of our clients, right? They're also in those same type of positions. So Vibe coding, ⁓ while I don't recommend they do it directly themselves, ⁓ it's definitely something they can engage with someone like us to create these custom applets that they could use in their business to speed things up and make them rock stars to their clients. Justin Shelley (31:57) Right, right. Well, and I I am gonna keep saying we can set up an environment so that they can do their own vibe coding. Right. So it it it's not like we're saying don't do it. Just don't do it in a dumb way. I I mentioned before you've got a great big stack of hay, pile of hay, whichever we wanna say it, somebody poured twenty gallons of gasoline over it, it's smoking, the fumes fumes are coming off, and you're standing there with a match. Right. That's what we're doing with this stuff. You gotta be careful. You gotta be careful. Bryan Lachapelle (32:17) Mm-hmm. Joshua Holloway (32:17) Mm-hmm. Bryan Lachapelle (32:20) Right. Right. Joshua Holloway (32:29) huh. Bryan Lachapelle (32:39) Yeah, right. Don't develop an app like that and put it up on a public facing internet connection and not secure it and not have ⁓ the proper systems behind it. Joshua Holloway (32:45) Ух. Justin Shelley (32:51) That said, how long is it before this whole sales process in the IT world is automated and and we don't even have to go through this absolutely painful process of discovery, proposal, meeting after meeting after meeting, taking up hours and hours of people's time. ⁓ guys, this is something in our industry that just sucks. Nobody wants to do it. We don't want to do it. Our clients don't want to go through it. I mean, it's it's a pain in the ass to change IT companies, anyways, but just the sales process alone. Bryan Lachapelle (33:10) Mm-hmm. Justin Shelley (33:20) Is brutal. Mario Zaki | Mazteck (33:23) Yeah, yeah. Justin Shelley (33:23) We gotta fix that. We gotta fix it. All right. Rant over. What else we got today? This has been good. I think ⁓ Mario, we've kind of nailed yours. Anybody else have they something they want to add to this? Joshua Holloway (33:30) You know, I think No, I I was thinking that would be good to hit on where Mario sat back with his team and they kind of said, like, what is a difficult task or what is a pain task that we could potentially vibe code our way out of it? Right. And, you know, what was that process like, Mario? Were you guys was it an aha moment, a bold that went off, or was it just like, I hate proposals, proposals are never done right, my wife is getting mad at me because I'm taking calls at night because the guy's waiting until seven or eight o'clock at night to do the proposals. ⁓ like kind of walk us through that one real quick because ⁓ again, a lot of people are like, yeah, AI, I'm gonna go build something in AI, it's gonna make a magical change. But I think part of the things, not just the security side of things that we sell, but it's also that guiding light. Like let's put it let let us help you get on the correct trajectory of how to use AI, how to move through and navigate the waters of AI, what works best for you, and ultimately what do you want to fix? So for Mario, kind of like Give us a little bit of background on that on on and on that idea, that discovery. Mario Zaki | Mazteck (34:38) I mean w one thing ⁓ that we have the our mindset has changed really when we started seeing results. You know, it started with fixing an application that was broken for a while, we're able to fix it in a couple of minutes, we're like, wow, you know, ⁓ this was pretty cool. What else could I do? And I sat there and I created something else and I'm like, that was awesome. What else could I do? What what ends up happening is it changes your mindset. So now when you're having conversations with customers, employees, i I mean, you know, even my wife, you know, you start problem like how could I automate this now? You start you know, you st everything in the conversation is now how could I automate this? the other day I was passing I I left my office to to go get more coffee and I heard my ⁓ technicians talk about For a certain client, they have five different ⁓ copy machines, like the big copiers, and they wanted, you know, they have to during a you know, like a setup, they needed to set new employees to be able to scan from each one. And as I'm passing by, I'm like, ⁓ I can probably just create something on their environment where we log in and we just put in the person's name. an email address and have it automatically pushed to all five for the copy machines. You know, so you know, it's it's that type of mindset that you just start thinking about once you ⁓ start digging in and seeing the results, you really start changing how could I make this, how could I make everything? How could I make my life or my you know people around me their life a little simpler or a little easier. Justin Shelley (36:27) Yeah, so take that math now. I've just like I can't let go of this 10 to 50x thing because we're doing it in in specific silos, right? In in little use cases here or there. But as we start doing it, as we start seeing those results and getting exciting and opening up our brains to the possibilities, we're doing that over and over and over. We're multiplying that 10 to 50x exponentially. So like it is it is both excite exciting and terrifying to me. to think about what the business landscape is gonna be in in a few years. Because it's not gonna look like what it does today. It will not be the same. And guys, you can be afraid of this and you can sit back and and wait for, you know, ⁓ hope that it goes away somehow. Or you could get on top of this thing and and survive. I mean, hopefully thrive, but like if if you're not doing this in your business, you are gonna be left in the dust. You gotta get started on this. Bryan Lachapelle (37:03) No. If you don't do it, your competition will do it. And if your competition does it, they will reduce their fees or reduce their overhead. And, ⁓ you're not going to have a choice. It'll be Blockbuster versus Netflix. Justin Shelley (37:30) Yeah. I mean, I'm I'm I'm looking at our yeah, exactly. Right. I'm looking at our own industry and the tools that we use. And, you know, I do see some of the tools that have been around forever are now trying to, you know, strap AI onto it. They're they're bolting it on in a like an afterthought fashion. And then you've got newer companies who are building from the ground up around AI. Like all this stuff we're talking about, we're building this stuff, we're doing all the integrations. Mario, that stuff you did. Bryan Lachapelle (37:54) Mm-hmm. Justin Shelley (38:04) Yeah, it happens pretty fast, but it's still time consuming, involves a lot of brain work. ⁓ but now we've got vendors who are doing this for us. ⁓ I I worry. I don't really worry 'cause I don't like But you know, some of the companies that are building these tools for us, I don't give them more than six to twelve months before they're just gone. Mario Zaki | Mazteck (38:25) Yeah. it it is it is definitely something that ⁓ it is moving fast and just like you know, other eras and stuff like that, when the internet first came out, people kinda thought this wasn't gonna last or this is you know, whatever. It it is very dangerous, you know, and and this is a million times more dangerous than anything we've seen before. And ⁓ Joshua Holloway (38:26) Yeah, in some ways. Mario Zaki | Mazteck (38:53) I I think you you have to have the thoughts behind it when you're doing it. You know, like when when we sit there and vibe code, the first thing we put in like we you know, like we we're talking about security. We're like, you know, I need to make sure that this is a secure platform, you know, that we're we have like, you know, encryption, we have this. if you're hosting it on a server somewhere that only you have access to and it's not just with a password, there's other ways. to do it beyond the password, you know, so ⁓ there's like you have to have the understanding that it what's the worst case scenario if it if if somebody if the wrong person gets their hangs on it hands on it, what could happen? All right, now that I know what that is, this is how I'm gonna design this. So to prevent that. Bryan Lachapelle (39:44) Yep. Because by default, if you'd ask it to create an application, it's going to create it with no login. Mario Zaki | Mazteck (39:50) Yeah, exactly. Justin Shelley (39:50) Yeah. Bryan Lachapelle (39:52) Ha! Joshua Holloway (39:52) And even after you add a login y and if you go and audit it, it almost always has at least five to ten glaring holes that are just sitting wide open that could somebody could utilize to buy. Justin Shelley (40:07) Good times. Good times. ⁓ all right. Well, we're continuing to make the claim, to validate the claim, ⁓ and maybe even to like maybe I set my sides too low. especially when you start compounding the effects of this stuff. It is crazy. ⁓ Mario, appreciate you going through this today. And ⁓ Josh, I think you're up next. Do you have any kind of a preview preview of what of what you're gonna talk about next week? Joshua Holloway (40:33) Yeah, I I can go ahead and talk about that one for a bit. So the one I'm gonna be talking about is a ⁓ estimator for a construction company that we built out and ⁓ essentially Justin Shelley (40:43) Without details, do you do you have like l the biggest spoiler alert is what's what's the result? Do you have that math yet? Like is it is it ten X, is it fifty X, is it or do you know yet? I'm putting you on the spot. Yeah. Joshua Holloway (40:50) ⁓ so I'm I'm gonna put it in dollars. I I basically ⁓ I pretty much replaced a salary of around a hundred and twenty five K. Just in just in automation, just because of how much time a specific task takes all all week every week. Justin Shelley (41:03) Wow. Okay. Okay. Yeah. Crazy. Crazy. ⁓ I'm looking forward to that. I don't I don't want to give it away yet, but ⁓ good stuff. All right, guys, we're gonna move to wrap this thing up, but you know how we do this. Last chance to final thoughts, key takeaways, anything that you wanna say that you haven't said yet, this is your opportunity. ⁓ Brian, you got anything for us? Bryan Lachapelle (41:34) What I will say is this, ⁓ between now and the time you start getting into looking at potentially hiring somebody to Vibecode or doing it yourself, just keep an eye open for all the possibilities of what you could automate. When you're working on something, is it repetitive? Is it error prone? Does it take a significant amount of time that doesn't require specialized expertise? Those are all really easy wins to automate because there are things people don't like doing. that are always going to be things that could have things go wrong with them, or they're things that just take time, like significant amount of time. And if you start that process now and document them, it makes it so much easier when you do hire somebody or bring somebody in to help you to just get them out the door as quickly as possible. And you can brainstorm them with AI and say, like, this is what I'd like to do, and this is how I would like it to work. and it will come back with a pile of different suggestions and recommendations. You could even turn around and say, you know, let's look at industry research and tell me what other people are doing with similar platforms. And it will come back with a lot of ideas. And by the time you're done, it's got an entire document that you can then say, you know, Hey, Josh, here's what I'd like to build. And Josh was like, yeah, I can bang that out in an hour or whatever the case may be. Right. Um, so that would be my recommendation. Just keep your eye open. The sky's the limit right now. Joshua Holloway (43:02) I think the the other one to add to it, ⁓ I'm just gonna jump in on on this one is it not just keep your eye open, but keep your ears open for those employees going, God, I wish this was automated, or I wish somebody would all somebody else would have to do this. Those are the things that we should be looking for to automate is when somebody's just feeling that pressure to where it's like, God, I I want somebody else to do it, or it'd be so much fa faster if it was automated. Like listen, listen for those and and look and even survey your staff and be, you know, out of your day, what's the one thing? Justin Shelley (43:10) Yes. Bryan Lachapelle (43:11) Yeah. Joshua Holloway (43:31) That you wish was just automated. And I'm sure you have ⁓ Excel document jockeys who are just like, Man, if this data could just pre-populate itself, it'd save me so much time. Or people who are taking orders going, I wish these emails could just be processed and put in a system. And even if it did 75% of it, it saves so much time. And at the end, the CEOs can look at that and say, Well, which can we do first that will quantify savings, quantify? ⁓ a stress savings. So I think that's another thing we haven't even talked about. Like if we're bringing back these hours for these employees, we're not saying, Hey, we're bringing these back these hours to be filled with work. You know, it it might just be you could breathe for five minutes. Yeah. Take a take a break. Yeah. Justin Shelley (44:03) Yeah. Take a break, yeah. Yeah, right. Get a lunch break. How many IT technicians do not get lunch breaks? Like, yeah. Joshua Holloway (44:20) I think I spent the first seventeen years of my life of like of teching, not taking a lunch break. Mario Zaki | Mazteck (44:25) W y you guys you guys allow people to take a lunch break? Joshua Holloway (44:29) Amen. Some of some of us operate in states that have really strict employment laws. You do. Justin Shelley (44:29) No, that's what saying. We don't. I I sometimes I have to tell it, like I have to mandate it. I was like, guys, Mario Zaki | Mazteck (44:30) Well Justin Shelley (44:36) take a break. No, I got this. I don't care. Take a break. You know, it's like anyways. Joshua Holloway (44:39) Yep. Yeah. Mario Zaki | Mazteck (44:40) You you need to find you need to find an office that has no like break room, no you know, the only seats is the seats at their desk, you know, with the phone just really loud. I'm kidding, I'm kidding, I'm kidding. Justin Shelley (44:46) Yeah. That's right. Ringing nonstop. Joshua Holloway (44:55) Well no, I was also gonna say like also fo focus on the more human-led interactions, right? Give the good customer service, the positive customer service where things are just happening in the background automatically to where you're getting really good ⁓ feedback, response time. That just builds a better, you know, a business model overall. Justin Shelley (45:15) Yeah. All right, Mario, what's your ⁓ final thoughts? What do you got for us? Mario Zaki | Mazteck (45:21) Another thing, I mean what Brian and Josh have said so far is spot on. ⁓ another thing you can start doing and in moderation, you know, depending on what it is, you can also because I know we've done it and I think you know you guys have done it as well, is you can analyze what you're spending a lot of money on, you know, like different tools or different software, and you may be able to kind of cut, you know, trim the fat a little bit with ⁓ something in us. Now Yeah, I'm not saying develop something and try to sell it and be a competitor because there may be some trademarks in there, but trademarks does not apply if you're using it internally. So something like that can you know, ⁓ you you're not gonna really I mean you probably can, but you can technically recreate QuickBooks if you want, but you know, i sometimes you you know you don't you wanna stay away and let the professionals that have done it for thirty something years take care of it. But So there are some software that you can probably ⁓ replace that will can save you money or at least offer you features that you wish they would have implemented that isn't there. You know, so you can create something that would ⁓ either complement or replace, you know, something that either is costing you a lot of money or doesn't have the features that you you're you're you would love to Justin Shelley (46:46) Also, a lot of what we're doing here is is bringing a bunch of different platforms together to kind of live under one roof. So Mario, you're what you talked about is a combination of vibe coding and integrations. You know, you're you developed an application that integrates with Microsoft, that integrates with your your PSA, your RMM, the tools that we use in this industry. And, you know, not only automate some of that, but you've talked before about how you just get the information that before you have to go out and hunt for it, now you can talk to Microsoft Teams and just ask it a question and it'll pull up from all those systems. You know, so there's the the problem that I have, and I'm gonna wrap up with this. You know, it at at first it was I don't know what to do. I didn't have enough ideas. And the second I started getting in and doing anything, holy shit, I now have just a book of things and they're just cute as far like I can't keep track of them. I had to get a project management system so that I can start as as I'm Bryan Lachapelle (47:35) We a list of 60. Justin Shelley (47:45) Building things, I have like 15 new ideas that are just gonna get in the way if I do them now. So I have to put them in that project management system and cue them up for later. And that list is just growing out of control. It's insane. So once you get started, ⁓ you will not have a problem with coming up with new ideas. You will have a problem with getting them all ⁓ contained and and developed. ⁓ but this is where you start. Get on unhackmybusiness.com, choose any episode, it doesn't matter. Bryan Lachapelle (47:58) It is. Justin Shelley (48:14) You've got an audio player and a video player. And then directly underneath that are two little forms that you can fill out. One's just comments. If you just want to poke fun at us or or ⁓ give us feedback about the show, do that. You've also got to request a consult. There's four people sitting right here who will give you 30 minutes of their time, absolutely free of cost, so that we can get you started on this journey and get it done in the safe way. So get on the website, fill out the form, ⁓ get your consult scheduled. Guys, I'm gonna say it again. If you don't jump on this train now, it's gonna be moving too fast and you're not gonna get on it at all. You gotta get going on this. This is not optional anymore. ⁓ all right. That's where we're gonna end, guys. I will say as always, thank you so much, Brian, Mario, and Josh for being here. This is how I get smarter is by interfacing with people smarter than me. And so I appreciate you ⁓ for that. Go ahead and let's let's get your final goodbyes and we're gonna wrap up for this week and we'll be back with Josh's ⁓ hundred and fifty thousand, whatever he said next week. I can't wait for that one. Brian, say goodbye. Bryan Lachapelle (49:17) All right, everybody, Brian Latchbro, B4 Networks, based out of Niagara, Ontario, Canada. If you're looking for help with your cybersecurity and or with how to implement AI in your business, please reach out. I'd love to be able to be your guide on your journey to success. Justin Shelley (49:31) Mario. Mario Zaki | Mazteck (49:33) Yeah, Mario Zacki, CEO of Mastech. Again, guys, you know, if you're gonna do this, do it right. ⁓ consult with a professional. Security is has to be the first thing that you have discussed or planned. ⁓ you know, give us a call, get any of us a call, we'll help you with your IT, you know, AI and whatever couple letter abbreviations that you want us to help you with. Joshua Holloway (49:59) And I'm Josh Mahal, CEO for 70I Technologies out of the Sacramento area with office at Rito. And we we just want to help you with your IT. ⁓ get get your feet wet with AI and do it correctly without sinking the ship. And and hopefully you guys will vibe code your way to a really cool platform that helps your business grow and all the while staying compliant. Justin Shelley (50:01) All right, Josh. Yeah, don't forget that. All right, guys. Thanks again. And remember, ⁓ I'll have Justin. Listen, ⁓ get on our website, unhackmybusiness.com, and and fill out that form. Let's get let's get this project started. So that's all I've got, guys. Thank you again for being here, and we will see you next week. No, no, I'm changing it up. No. Vetoed, blocked, not happening ever again. Mario Zaki | Mazteck (50:42) Are we gonna say the unhacked thing or what no? Joshua Holloway (50:45) It's done. No no more unhacked. Bryan Lachapelle (50:49) Keep your unhacked. Mario Zaki | Mazteck (50:49) hacked.